Last Updated: September 2026
1. Information We Collect We may collect the following personal data from you: • Contact information: your full name, email address, phone number, shipping address, and billing address. This information is collected when you place an order, register an account, or submit inquiries regarding fabric swatches and custom sizing for curtains, bedding, blankets, and rugs. • Payment information: We do not store your full credit card details. All payment information is securely processed by our third-party payment processors. • Website usage data: IP address, browser type, device information, pages you visit, dwell time, cookie data, and your browsing history for textile and home décor products. • Other data: messages sent to our support team, custom order requests, product reviews, and survey responses.
2. How We Use Your Information We use your personal information for the following purposes: 1. Process, fulfill, and deliver your orders for home textiles, fabrics, curtains, bedding, blankets, and rugs. 2. Send order confirmations, shipping alerts, production updates for custom home textile items, and provide after-sales support.
3. Respond to customer inquiries related to fabric materials, colors, sizes, samples, delivery, returns, and refunds.
4. Prevent fraudulent transactions and maintain security for our store and payment system.
5. Deliver promotional emails, new product arrivals, discount offers, and textile product updates. You may unsubscribe from marketing emails at any time.
6. Optimize our store functions, product selection, and overall customer shopping experience. 3. Cookies and Tracking Technologies We use cookies and similar tracking technologies to improve your browsing experience. Cookies help us remember your preferred fabric styles and home décor preferences, save your settings, analyze store traffic, and recommend suitable textile products. You may disable cookies through your browser settings. Please note that certain store functions may not operate properly after disabling cookies. 4. Sharing Your Personal Information We will never sell, rent, or trade your personal data to any third parties for commercial purposes. We may share your personal information only with trusted third-party service providers essential to our business operations: • Shipping carriers to deliver your textile and home décor orders; • Payment providers to complete secure payment transactions; • Web hosting, security, and email service vendors. All third-party partners are legally obligated to protect your personal information and use it only for authorized business purposes. 5. Data Security We adopt reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, loss, theft, or tampering. However, no online data transmission or electronic storage method can guarantee 100% secure protection. 6. Your Privacy Rights Depending on your geographic location, you hold the following rights regarding your personal data: • Request access to the personal data we store about you; • Request correction or deletion of your personal information; • Opt out of all marketing communications; • Request data portability. To exercise any of these rights, please contact us through our official store contact channel.
7. Children’s Privacy Our store sells adult home textile and home décor products and is intended for adult users only. We do not knowingly collect personal information from children under the age of 13.
8. Policy Updates We may revise this Privacy Policy from time to time to match business operations and regulatory requirements. Updated terms will be posted on this page with a revised date. Your continued use of our store after updates constitutes acceptance of the latest Privacy Policy.
9. Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact us:Company: SOFT PRAIRIE TEXTILES LLCCompany Address: 700 1st Ave NE, Suite 300, Cedar Falls, IA 50613Email: support@softprairietextiles.store